Centralising Trust Business Services Transformation

Centralisation and integration of technology and business services have been highlighted for many trusts as key opportunities to achieve efficiency savings and operational excellence.  

Centre to business services transformation is the need to most effectively support the schools for which they are accountable. Business service transformation is not as simple as deciding which MIS, accounting, or HR system to use. Transformation is needed across the organisation, with people working together and using data flows to take relevant actions and make decisions. Effective monitoring of service levels to evidence business services is achieving operational excellence and creating value to maximise outcomes for children.  

As a starting point, we recommend including these as part of your business services transformation planning: 

• What is the scope of centralised services? 
• What is the timeline for change? - ensure it is realistic and achievable. 
• Measures of success – what will you be able to measure if business services are performing well?
• How to create buy-in – trusts that successfully centralise business services achieve incredible buy-in by all stakeholders and generate momentum from those involved. Get everyone involved from the start to build momentum for change. 

Need some support? We are here to assist: https://schoolschoice.co.uk/our-services/business-services/